Question by hudd99: Any 1 had Yahoo Mail reject password u know's right & reject right answer to verify Q&A too so u can't reset?
All of a sudden, Yahoo Mail started rejecting my Password under my (former) User Name, and then locking me out for hours after I tried submitting it several times on each occasion. THEN, trying to just reset it, the secret question verification process CONTINUALLY rejected my answer to: "Your Pet's Name?" that I KNOW is correct; it is the only pet I have had in 20 years! I am on a VPN and recently had to have Network Admin reconfigure my Sign-In. Could Yahoo be seeing a different IP address? I tried their Customer Service Help Personnel and they are useless.
Best answer:
Answer by Blue Danube
at the top of the page there is a word called HELP - click on that, or
see = http://help.yahoo.com/l/us/yahoo/edit/index.html = http://help.yahoo.com/l/us/yahoo/security/general.html
Yahoo! Sign-in and Registration Help Form = http://help.yahoo.com/l/us/yahoo/edit/ge...
help-mail@yahoo!.com
mail@cc.yahoo-inc.com
cc-advoc@yahoo-inc.com
http://help.yahoo.com/
http://help.yahoo.com/fast/help/us/mail/cgi_ymail
Yahoo! Customer Service
866-562-7219
408-349-3300
UK http://help.yahoo.com/fast/help/uk/mail/cgi_ymail Customer Care : http://help.yahoo.com/fast/help/uk/mail/cgi_ymail
How to change your secret question and answer == http://help.yahoo.com/l/us/yahoo/mail/original/account/account-02.html = in your Yahoo! account.
What should I do if I think someone has accessed my account without permission? = http://help.yahoo.com/l/us/yahoo/abuse/abuse-110235.html
http://help.yahoo.com/l/us/yahoo/mail/index.html
Add your own answer in the comments!
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